Returning your order:
Orders cannot be returned and refunded if fabric has been cut.
Please check your order for any faults before cutting. If in the unlikely event you find a fault do please contact us on firstname.lastname@example.org or 020 7190 9741 straight away and we can organise a replacement.
If the fabric has been cut or made-up then we cannot offer any refund.
Please notify us of any faults within 28 days of delivery.
If you have changed your mind regarding you purchase and the goods are not at fault, we can offer a refund of the total amount, minus both shipping costs and a £20 administration fee.
Final Production and colours:
As our products are manufactured by individual mills we cannot guarantee that the samples you received will match your final order.
We are happy to send a cutting for approval (CFA) from stock before you purchase and stock can be reserved for 10 working days.
The ground cloth on which our fabrics are printed may vary slightly due which can cause slight final printed colour changes. The manufacture of this ground cloth is not within our control and advise customers to take a cutting for approval (CFA) if the final colour is important for their project.
Teyssier, the name, brand, website, production and all other aspects of the business is owned by Kate Wigley (Teyssier). Our business address is East Gores Farm, East Gores Road, Marks Tey, Essex, CO6 1RZ, 020 7190 9741
Your personal information will only be used for the fulfilment of your orders and final billing.
We keep your details to let you know of occasional updates with new designs launched, exhibitions attended or changes in our business. If you would like to be removed from these updates then do please email us at email@example.com
We deeply respect your privacy and do not pass your details on to any third party.